Cancellation policy

Cancelling a KOPR subscription

You can cancel at any time. There is no cancellation fee and no minimum number of orders.

How to cancel

Log in to your account at www.getkopr.com and open the Subscriptions page. From there you can cancel, pause or skip an upcoming order, change your delivery date, and update your address or payment method. You can also email support@getkopr.com and we will cancel it for you.

When cancellation takes effect

Cancel before your next order is billed and you will not be charged again. If an order has already been billed, email support@getkopr.com and we will help. Once it has shipped it is covered by the 90-day money-back guarantee in our refund policy.

Billing and delivery

90-Day System: billed and shipped every 3 months at 40% off the one-time price
180-Day System: billed and shipped every 6 months at 40% off the one-time price
The subscription price is charged to your saved payment method on each renewal until you cancel

Failed payments

If a renewal payment cannot be collected we will retry and email you. If it still cannot be collected the subscription is paused rather than cancelled, so you can update your card and resume without losing your price.